baji1 Privacy Policy

baji1 collects personal data from you in two principal ways: information you provide to us directly when you register and use the platform, and information collected automatically as you interact with our services. We collect only the data that is necessary for the purposes described in this Privacy Policy.

Information you provide directly:

• Registration data: Full legal name, date of birth, residential address, email address, and mobile phone number provided when creating a baji1 account.
• Identity verification (KYC) documents: Government-issued photo identification (national ID card, passport, or driving licence) and proof of address (utility bill, bank statement) submitted as part of the Know Your Customer process.
• Financial data: Payment method details including mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account information for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and card details for Visa or Mastercard transactions. baji1 does not store full card numbers; card data is processed via PCI-DSS compliant third-party payment processors.
• Communications: Any messages, emails, or chat transcripts exchanged between you and the baji1 customer support team.
• Responsible gaming preferences: Deposit limits, session time limits, and self-exclusion elections made through your account settings.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device type and identifiers, screen resolution, and time zone setting (Bangladesh Standard Time, BST UTC+6).
• Usage data: Pages visited, games played, bets placed, session duration, click paths, and features accessed within the baji1 platform.
• Geolocation data: Country and approximate region-level location derived from your IP address, used to verify eligibility and apply regional restrictions.
• Cookie and tracking data: Identifiers stored in cookies, local storage, or similar technologies as described in the Cookies section below.

baji1 uses your personal data only for legitimate, specified purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which baji1 processes personal data are as follows:

• Account management: Creating and maintaining your baji1 account, processing your registration, verifying your identity, and enabling you to log in securely.
• Service delivery: Enabling access to all baji1 products including cricket betting (BPL, IPL, T20 World Cup, Bangladesh Tigers), live casino games, slots, and other gaming products.
• Payment processing: Processing deposits and withdrawals via your chosen payment method, reconciling transactions, and investigating payment disputes.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, account takeover, bonus abuse, collusion, and other activities that may harm the platform or its players.
• Regulatory compliance: Fulfilling our obligations under applicable anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Responsible gaming: Monitoring account activity to identify potential problem gambling behaviours, enforcing deposit limits and self-exclusion elections, and communicating responsible gaming resources to players who may need support.
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support services.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the performance, stability, and user experience of the baji1 platform.
• Marketing communications: Sending promotional offers, bonus notifications, and information about new games or features — but only where you have given your consent to receive such communications or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time by contacting [email protected].

baji1 does not share your personal data with third parties except in the specific, limited circumstances described below. In all cases, third parties who receive your data are contractually required to handle it securely and use it only for the purposes for which it was disclosed.

Circumstances in which baji1 may share your data:

• Payment processors: We share the financial data necessary to process your deposits and withdrawals with our authorised payment partners, including mobile banking providers (bKash, Nagad, Rocket, Upay) and card processing networks (Visa, Mastercard). These partners process data solely to complete your transactions.
• Identity verification providers: Third-party KYC and AML compliance services may receive your identity documents and personal data for the purpose of verifying your identity and screening for financial crime risk.
• Game studios and software providers: Technical session data may be shared with our game provider partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — as necessary to deliver their games and resolve game-related disputes.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity vendors who support the operation of the baji1 platform may have access to personal data as part of their contracted services, subject to strict data processing agreements.
• Legal and regulatory authorities: baji1 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or in response to a lawful request to protect the safety or rights of any person.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of baji1's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

baji1 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, maintain your login session, and analyse how the platform is used so we can continue to improve it. A cookie is a small text file stored on your device by your web browser.

Types of cookies baji1 uses:

• Strictly necessary cookies: These cookies are essential for the platform to function. They enable you to navigate the site, maintain your logged-in session, and use core features such as placing bets and processing payments. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies: These remember your preferences such as language settings, preferred payment method, and responsible gaming settings, so you do not need to re-enter them each time you visit.
• Analytics cookies: We use anonymised analytics data to understand how players navigate baji1, which games are most popular, where users encounter difficulties, and how we can improve the overall experience. This data is aggregated and does not identify you personally.
• Security cookies: These cookies help detect and prevent fraudulent activity, including account takeover attempts and automated bot traffic.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies at any time; however, please note that disabling strictly necessary cookies will impair your ability to use the baji1 platform. Detailed instructions for managing cookies are available in the help documentation of your browser.

baji1 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the baji1 platform is encrypted using industry-standard SSL/TLS protocols. You can verify this by the padlock icon displayed in your browser's address bar.
• Encrypted data storage: Sensitive personal and financial data held in our databases is encrypted at rest using strong encryption standards.
• Access controls: Access to personal data within baji1's systems is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Two-factor authentication: baji1 supports and encourages the use of two-factor authentication (2FA) to protect your account from unauthorised access.
• Regular security audits: Our platform and infrastructure undergo regular security assessments and penetration testing by independent security professionals to identify and remediate vulnerabilities.
• Incident response: baji1 maintains a documented data breach response procedure. In the event of a security incident that poses a significant risk to your rights or freedoms, we will notify affected users as promptly as practicable.

While baji1 makes every reasonable effort to protect your data, no internet transmission or electronic storage system is 100% secure. You also have a role to play in keeping your account secure — please use a strong, unique password for your baji1 account and do not share your login credentials with anyone.

As a user of the baji1 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. baji1 will respond to all valid data rights requests within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data that baji1 holds about you, together with information about how it is being used.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update some of your information directly within your account settings.
• Right to erasure: You may request that baji1 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent on which processing was based. Please note that baji1 may be required to retain certain data for legal or regulatory compliance purposes even after an erasure request is received.
• Right to restriction of processing: You may request that baji1 restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being verified.
• Right to data portability: You have the right to receive the personal data you have provided to baji1 in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where baji1 processes your personal data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object to marketing: You may opt out of receiving marketing communications from baji1 at any time by contacting [email protected].

baji1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting obligations.

As a general guide, the following retention periods apply:

• Account and registration data: Retained for the duration of your active account plus a minimum of five (5) years after account closure, in accordance with standard financial record-keeping requirements applicable to gaming platforms.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later, in compliance with applicable anti-money laundering regulations.
• Transaction records: Financial transaction records including deposits, withdrawals, and bet history are retained for a minimum of five (5) years to satisfy financial audit and regulatory requirements.
• Customer support communications: Support chat transcripts and email correspondence are retained for up to three (3) years to enable dispute resolution and quality assurance.
• Technical and usage logs: Server logs and session data are typically retained for up to twelve (12) months for security and fraud prevention purposes, after which they are anonymised or deleted.
• Marketing consent records: Records of your marketing consent or opt-out are retained for as long as may be needed to demonstrate compliance with applicable regulations.

When personal data is no longer required, baji1 will securely delete or anonymise it. In cases where immediate deletion is not technically feasible — for example, where data exists in encrypted backup archives — baji1 will isolate the data from further processing until deletion is possible.

baji1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to our platform and services. When we make material changes to this policy, we will update the "Last updated" date shown at the top of this page.

For significant changes that materially affect how we process your personal data, baji1 will provide additional notice — for example, by sending an email notification to the address registered on your account or by displaying a prominent notice on the baji1 platform when you next log in. We encourage you to review this Privacy Policy periodically to stay informed about how baji1 protects your data.

Your continued use of the baji1 platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and request account closure by contacting [email protected].

This Privacy Policy was last reviewed and updated in January 2026. It governs the processing of personal data by baji1 in connection with the baji1.bet website and all associated services provided to players in Bangladesh and other permitted jurisdictions. All times referenced in this policy are Bangladesh Standard Time (BST, UTC+6).